Question 1

1. How long does the visa process take?

Accepted Answer

We offer two processing options: Standard Service takes 2-3 business days, and our Urgent Service is processed in approximately 3 hours.

Question 2

2. Can I get a refund if my application is rejected or if I change my mind?

Accepted Answer

No. All payments made on evisaazerbaijan.com are strictly non-refundable under any circumstances. Once an application is submitted, our experts begin the review process and government fees are paid immediately. Therefore, no refunds can be issued regardless of the outcome or cancellation request.

Question 3

3. Why should I use your service instead of the official government portal?

Accepted Answer

We provide professional visa consultancy. Our experts manually review your passport copy and data to prevent common mistakes that lead to rejection. We offer 24/7 priority customer support, secure payment gateways, and a simplified application interface to ensure a stress-free experience.

Question 4

4. What happens if there is an error in my data after I pay?

Accepted Answer

Since all payments are non-refundable, we strongly recommend double-checking your information before submission. If an error is caught during our "Data Control" phase, we will contact you for correction. However, if the visa has already been issued with incorrect information, a new application and a new payment will be required.

Question 5

5. How long must my passport be valid?

Accepted Answer

Your passport must be valid for at least 6 months from the date you intend to enter Azerbaijan. If your passport expires sooner, your visa will likely be rejected by the authorities, and the service fee remains non-refundable.

Question 6

6. Is my payment secure on this website?

Accepted Answer

Yes. Our website uses industry-standard SSL encryption to protect your data. Your payment details are processed through secure gateways and are never stored on our servers.

Question 7

7. Can I apply for a visa if I am already in Azerbaijan?

Accepted Answer

No. You must be outside of Azerbaijan at the time of your application. If you are already within the country, the electronic visa system will not process your application, and fees paid are non-refundable.

Question 8

8. What should I do if my stay will exceed 30 days?

Accepted Answer

The standard E-Visa is valid for a stay of up to 30 days. If you plan to stay longer, you must contact our support team at support@evisazerbaijann.com for specialized guidance before submitting your application.

Question 9

9. Do I need to provide a physical photo or document?

Accepted Answer

No physical documents are required. You only need to upload a high-quality digital scan or a clear photo of your passport’s information page during the online application process.

Question 10

10. How will I receive my approved visa?

Accepted Answer

Once approved, your Azerbaijan E-Visa will be sent directly to the email address provided in your form. You are required to print the visa and carry it with you throughout your travel.

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