TERMS OF SERVICE AND LEGAL DISCLAIMER

1. Finality of Payments and Non-Refundable Nature

PAYMENT POLICY By proceeding with the payment for our services, the client (the "User") acknowledges that all transactions are final. This policy is in place because our professional consultancy and administrative work begin the moment your payment is confirmed. Therefore, fees are non-refundable regardless of the outcome, including:

• Government Decisions: Denial or rejection by official authorities (which is beyond our control).

• Personal Circumstances: Voluntary cancellations or changes in travel/business plans.

• Data Errors: Incorrect information provided by the User during the application process.

2. Understanding Payment Disputes

OUR APPROACH TO CHARGEBACKS At NEXUS SOLUTIONS GLOBAL LTD, we strive for 100% customer satisfaction. However, we maintain a strict stance against "chargebacks" (payment disputes) initiated without prior communication.

• Service Initiation: Because our team starts working on your file immediately, a chargeback claim of "service not received" is technically inaccurate.

• Resolution First: We encourage all Users to contact our support team to resolve any issues. Initiating a dispute through a bank without attempting a resolution with us is considered a breach of this agreement.

• Evidence Sharing: In the event of a dispute, we are legally obligated to provide banks with IP logs, communication history, and proof of work to demonstrate that the service was initiated in good faith.

3. Operational Costs and Liability

When a payment is made, our company immediately incurs non-recoverable costs (banking commissions, labor, and statutory fees). By using our services, the User understands that:

• Any unjustified dispute causes administrative and legal strain on our company.

• The User remains responsible for the original service amount and any associated costs incurred during the dispute process.

4. Cancellation and Administrative Fees

WHY WE RETAIN FEES Unlike physical products, digital consultancy services involve immediate resource allocation. Once a process is started, 100% of the service fee is retained. This is not a penalty; it is a necessary measure to cover:

• Immediate Labor: Manual review and data processing by our experts.

• Financial Costs: Non-refundable banking commissions and currency exchange fluctuations.

• Operational Overheads: The costs required to maintain our 24/7 infrastructure.

5. Jurisdiction and Transparency

By utilizing our platform, you agree to these terms. We value transparency and aim to protect both our clients' rights and our company's operational integrity under United Kingdom law.

Frequently Asked Questions (FAQ)

1. Can I get a refund if my application is denied?
We understand this can be disappointing, but the fee covers the professional work of reviewing and submitting your application. Since this work is completed regardless of the government's final decision, we cannot offer a refund.

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2. What happens if I make a mistake on my form?
We do our best to catch errors manually. However, if a document is issued with incorrect info provided by the client, authorities usually require a new application. Because a new process starts, a new payment is necessary.

3. Why are service fees non-refundable?
The moment you pay, our team starts dedicated work on your file and we pay third-party fees. These costs cannot be "un-done," which is why we must retain the fee to cover our expenses.

4. What should I do if I have a problem with my payment?

Please contact us directly at support@evisazerbaijann.com. We are here to help and will do everything in our power to resolve your issue professionally without the need for a bank dispute.